Account Executive: Sales & Freight Forwarding
Company: Radiant Logistics Inc.
Location: Taylor
Posted on: May 3, 2024
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Job Description:
Job Description - Account Executive Job Type: Full-Time (Remote/
Hybrid)Location: Detroit, MI/ Greater Grand Rapids areaPay Range:
$75,000- $95,000 OBJECTIVEThe primary role of the Account Executive
is to increase market share of existing client base to maximize
yield as well as expanding their sales portfolio through the
solicitation and capture of new accounts. The incumbent sells the
full menu of logistics from all divisions. JOB RESPONSIBILITIES
WILL BE AS FOLLOWS: Maximize and manage the volume, revenue, and
margin within the defined sales territory and / or customer base in
order to deliver sales results.Constantly communicate with
customers through personal visits, phone calls and emails to
discuss opportunities, concerns or corrective actions required.
Ensure customer profiles are up to date in company customer
relationship management (CRM) software applications.Anticipate
customer requirements and meet those needs in a professional and
proactive manner. Provide customer service that exceeds
expectations. Cultivate strong personal relationships with a broad
base of management and staff in support of customer / account
objectives.Effectively communicate internally to ensure that
customer needs are met or exceeded in a timely fashion.Develop,
implement, and deliver on the pre-determined sales plan.Manage any
conflicts and issues. Drive the company to quickly resolve problems
and develop action plans to prevent recurrence.Use the appropriate
resources to nurture relationships and deliver business results.
Identify new business opportunities that exist within the customer
/ territory base.Contact, establish, cultivate, and develop
existing accounts in the assigned area.Identify new selling
opportunities. Rethink and develop new features to provide benefits
for the customer.Determine, evaluate, and report special trends in
the customer / territory base. Provide management with appropriate
forecast of results and opportunities.Understand Radiant' corporate
vision and long-term strategic goals. Provide input to senior
management on the development of these goals such as volume,
margin, and revenue growth through the CRM (Customer Relation
Management) tool. Provide input to the annual budget. Other duties
and assignments as required. QUALIFICATIONS: KNOWLEDGE AND SKILLS
REQUIREMENTSHigh school diploma. Bachelor / Associate degree in
Business, Logistics or International Trade or related discipline is
an asset.Minimum 2 years' experience in forwarding sales with a
proven track record of success.Proficient in Microsoft Office e.g.
Outlook, Excel, WordPowerPoint is an asset.Experience with CRM
applications is an asset I.e., SalesforceDedicated commitment to
providing superior, timely internal and external customer
service.Strong interpersonal skills with the ability to communicate
clearly and effectively in verbal and written form. Strong
problem-solving and decision-making skills (in a team
environment).Proven success generating/qualifying leads through
prospecting new business with a 'determined' mentality.High energy,
with a passion for your personal brand and the ability to carry
yourself like an executive.Highly organized with the ability to
multi-task.Team cooperation and respect is required. Able to work
in fast paced environment. Accurate and detail oriented.Effective &
strong negotiation skills. Analytical and detail oriented.Able to
travel across borders. Must have a valid driver's license. Work
ScheduleSet working hours of 8 hours per day with requisite meal
and rest breaks.Consistently report to work on time, prepared to
perform required duties.Ensure work responsibilities are covered
when absent. Work Environment:Usually moderate noise level. Climate
controlled office environment. Physical Demands:Regular physical
demands: Walk; sit; use hands to handle or feel; use fingers for
keyboarding; reach with hands and arms; talk and hear. Specific
vision abilities: close vision, distance vision, peripheral vision,
ability to adjust focus. Mathematical Skills: Ability to add,
subtract, multiply, and divide in all units of measure, using whole
numbers, common fractions, and decimals. Language Skills: Ability
to read and interpret documents, spreadsheets, emails and
instructions. Ability to write routine reports and
correspondence.Ability to speak clearly and effectively to both
internal and external contacts. D: FEATURED BENEFITSThis role is
eligible for various benefits including:Full-time:Insurance options
for Employees (and their families) include Medical, Dental, Vision,
STD & LTD insurance.Health Savings Account with company
contributions.Flexible Spending Account.Paid basic life insurance
for employees.Employees can enroll in a 401(k)-retirement savings
plan with employer match of 3.5%.Sick Pay: 80 hours
front-loaded.Vacation Pay: 80 hours per year and increases based on
tenure with the Company.Paid Holidays: 7 per year.Employee
Assistance Program.Salary Range: $ 75,000- $95,000 (Annual
Salary)*** Starting pay for this role will vary based on multiple
factors, including but not limited to an individual's education,
work experience, skills, and job-related knowledge. Pay ranges may
be modified in the future. Other compensation includes commissions.
E: ABOUT RADIANTLaunched in 2006, Radiant Global Logistics is a
publicly traded, third party logistics company providing
technology-enabled global transportation and value-added logistics
solutions primarily to customers based in the United States and
Canada. Through its comprehensive service offering, Radiant
provides domestic and international freight forwarding along with
truck and rail brokerage services to a diversified account base
including manufacturers, distributors, and retailers which it
supports from an extensive network of Radiant and agent-owned
offices throughout North America and other key markets around the
world. Radiant's value-added logistics services include warehouse
and distribution, customs brokerage, order fulfillment, inventory
management and technology services. Radiant's network brands and
associated strategic operating partners have storied legacies
embodying decades of experience and service in the transportation
and logistics industry and include Airgroup, Adcom Worldwide,
Distribution By Air, SBA Global Logistic Services, as well as the
Radiant Brand itself. In all, It's the Network that Delivers!--
Radiant is an Equal Opportunity employer dedicated to promoting a
culturally diverse workforce. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or protected Veteran status.
PIda9491b76146-25660-32322270
Keywords: Radiant Logistics Inc., Livonia , Account Executive: Sales & Freight Forwarding, Professions , Taylor, Michigan
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